This Cookie Policy explains how LOSPay uses cookies and similar tracking technologies on our websites, dashboards, SDKs, and embedded payment pages. It describes the types of cookies we use, why we use them, how you can manage your preferences, and the third-party cookies that may operate when you use LOSPay. This policy is informed by common industry practices and examples from major payment providers and digital services.
What are cookies and similar technologies
- Cookies
They are small text files stored on your device by a website to remember information about your visit. - Local storage and pixels are similar tools used to store session data or to signal events to analytics and ad platforms.
- Purpose — Cookies enable core functionality, remember preferences, measure performance, protect accounts, and support security and fraud prevention.
Types of cookies we use
Types of cookies we use
- Strictly Necessary Cookies
- Purpose: Enable essential platform functions such as login, session management, API key use, and secure checkout flows.
- Retention: Session or short-lived persistent.
- Performance and Analytics Cookies
- Purpose: Measure site and product usage, monitor uptime and performance, and gather aggregated metrics to improve LOSPay.
- Examples: Page views, feature usage, error reporting.
- Retention: Typically short-to-medium term.
- Functional Cookies
- Purpose: Remember language, currency, display preferences, and user-interface settings to provide a consistent experience.
- Retention: Persistent while preferences are active.
- Security and Fraud Prevention Cookies
- Purpose: Support risk scoring, device fingerprinting, suspicious activity detection, and enforcement of rate limits to protect accounts and payment flows.
- Retention: Short-to-medium term as needed for detection and investigations.
- Advertising and Third-Party Cookies
- Purpose: Where permitted, used to measure ad effectiveness or to present tailored offers in integrations and marketing.
- Note: We do not sell personal data; third-party advertising cookies are subject to those providers’ policies and your choices.
Third-party cookies and embedded content
- LOSPay uses third-party service providers for analytics, crash reporting, identity verification, payment processing, and optional marketing. These providers may set their own cookies or tracking technologies when you visit LOSPay pages or interact with embedded content.
- Examples include analytics platforms, CDN providers, identity verification vendors, and payment gateways. We require vendors to process data under contract and use industry safeguards, but their cookies are governed by their own policies.
How we use cookies and your choices
- ConsentWhere required by law, we obtain consent before setting non-essential cookies. You can manage consent through the cookie banner and preferences tool shown on first visit.
- Browser controls — You can block or delete cookies through your browser settings; doing so may limit functionality such as persistent login or saved preferences.
- Opt-outs — For analytics and advertising cookies, opt-out links and choices are provided in the cookie settings and, where available, via vendor opt-out pages.
- SDK and embedded flows — Mobile SDKs and embedded checkouts may use local storage or cookies to maintain session state; you can manage these in-app or via browser settings when interacting with hosted pages.
Retention and data minimization
- We retain cookie-related identifiers only as long as necessary to fulfill the purpose for which they were set, to meet legal obligations, or to support security investigations and dispute resolution. When identifiers are no longer needed, we delete or anonymize them.
Changes to this policy
- We may update this Cookie Policy to reflect changes in technology, vendor relationships, or legal requirements. We will post the revised policy with an updated effective date and, where appropriate, notify users by in-product message or email.
Security and safeguards
- Cookies and related data are processed under encryption and access controls where appropriate. We limit access to cookie data to personnel and vendors that require it to operate and secure our services. Security and privacy practices are regularly reviewed and updated to reflect evolving threats and regulatory expectations.
Contact and more information
- For questions about our use of cookies, contact privacy@lospay.com.
- To exercise privacy rights or request more detail about specific cookies, use your dashboard privacy controls or email privacy@lospay.com.
- For information about third-party cookie practices, refer to the vendor’s privacy and cookie pages linked in our cookie settings and documentation.